|
Arctic Directory: Schlumberger service operation lauded
Schlumberger said May 7 that Schlumberger Information Solutions has received the Service and Support Professionals Association’s Excellence in Service Operation certification. This prestigious certification applies to SIS global support operations. SSPA, in partnership with J.D. Power and Associates, confirmed that SIS meets the requirements of the Certified Technology Service and Support program for the audit phase.
“Our dedication to quality to all our clients around the globe is one of the differentiating factors for SIS,” said Nana Kontchou, vice president of services for SIS. “Achieving this level of certification is a symbol of our commitment to delivering the highest degree of customer satisfaction.”
SIS support quality was evaluated based on compliance with more than 120 criteria and standards outlined in the SSPA Certified Technology Service and Support audit document. The organization surpassed the requirement to meet 80 percent of the standards.
Did you find this article interesting?
Tweet it
| Digg it
|
Print this story | Email it to an associate.
Click here to subscribe to Petroleum News for as low as $69 per year.
|
Petroleum News - Phone: 1-907 522-9469 - Fax: 1-907 522-9583 [email protected] --- http://www.petroleumnews.com --- S U B S C R I B E
Copyright Petroleum Newspapers of Alaska, LLC (Petroleum News)(PNA)©2013 All rights reserved. The content of this article and web site may not be copied, replaced, distributed, published, displayed or transferred in any form or by any means except with the prior written permission of Petroleum Newspapers of Alaska, LLC (Petroleum News)(PNA). Copyright infringement is a violation of federal law subject to criminal and civil penalties.
|
|
|