From: "Saved by Windows Internet Explorer 7" Subject: Email Whitelist Generator Instructions Date: Sat, 21 Mar 2009 02:10:31 -0500 MIME-Version: 1.0 Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Content-Location: file://C:\Users\Dave\AppData\Local\Temp\non9C70.htm X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6001.18049 Email Whitelist Generator Instructions

Email Whitelist Instructions

Since your ISP probably uses some type of spam filter we ask = that you=20 add us to your trusted list of senders, contacts or address book. = All also=20 known as whitelisting.

If you do not see an email from circulation in = your=20 inbox, due to the overzealous filtering by ISPs my email may have=20 mistakenly been sent to your spam folder. Please open your = spam=20 folder look for it there, open = it and=20 mark it as "not spam"...

Click the link to your ISP or email client to Whitelist=20 Petroleum News' News Bulletin Service, from:=20 circulation.

ISPs AOL= ,=20 AOL = Web Mail, Yahoo= ,=20 Hot= mail=20 Live, Windows Live and MSN, Gmail= ,=20 E= arthlink,=20 AT&= T,=20 Com= cast=20

Email Clients: Out= look=20 2003 (or higher), Mozilla=20 Thunderbird, Blackberrys,

Spam Filters: Nort= on=20 AntiSpam, McAf= ee=20 Spamkiller, B= arracuda=20 Networks, = Trend=20 Micro PC-Cillin, C= loudmark=20 SpamNet, CA Anti=20 Spam, = Mailblocks,=20 = MailShield,=20 = MailWasher,=20 Odd= post,=20 SpamAssassin,=20 SpamFighter,=20 = ChoiceMail,=20 SpamButcher,=20 S= pameater=20 Pro Spam=20 Inspector, Spam=20 Interceptor, Spa= mPal,=20 = Spam=20 Sleuth, Other= =20 providers:

AOL back = to=20 top

To make sure email gets delivered to your AOL inbox, you must = add the=20 email address or corporate domain of the sender to your Address = Book or=20 Custom Sender List.

  1. Click the "Spam Controls" link on the lower right side of = your inbox=20 screen.=20
  2. When the "Mail & Spam Controls" box appears, click the = "Custom=20 sender list" link.=20
  3. Choose the "allow email from=20" option.=20
  4. Add the domain or email address you would like to receive = mail from,=20 then click "Add"=20
  5. Click "Save"

AOL Web Mail back = to=20 top

If using AOL web mail replying to an email from=20 circulation will also work.=20

Email from that domain will now be delivered straight to your=20 Inbox.

Yahoo! Mail back = to=20 top

If you=92re not receiving email you are expecting, there are = two things=20 you can do:

  1. Use the "Not Spam" button in your Bulk folder.=20
  2. Create a filter to automatically send email from certain = domains to=20 your Inbox. This is the only way to really ensure delivery. =

Report as "Not Spam"

  1. - Check your Yahoo! Bulk folder=20
  2. - If you see the email from circulation, = highlight=20 it and click "Not Spam"=20
  3. - This does not guarantee that your mail will be delivered = in the=20 future, but it does help.

Create a Filter

  1. Click "Options" in the top right navigation bar=20
  2. Select "Mail Options" from the list that drops down=20
  3. Choose "Filters" located on the left side of the page=20
  4. Click the "Add" button on the Filters page=20
  5. Choose the field you want to match in the incoming message. = For=20 example, "header" or "to".=20
  6. Choose the criterion by which you want a match to be made, = such as=20 "contains"=20
  7. Enter the text string to compare. For example: = from=20 circulation=20
  8. Choose the destination folder to which you would like the = message=20 delivered. For example: Inbox

Hotmail Live, Windows Live and MSN back = to=20 top

In the new Hotmail you must "Mark sender as safe" to enable = hyperlinks=20 even in text emails and images in HTML emails.

Entering the email contact in the address book or contacts no = longer=20 whitelists the sender

To ensure messages from specific email addresses are not sent = to your=20 Junk Email folder, you can do one of two things:

  1. Check the "Junk" folder if you do not see the = Petroleum=20 News\' News Bulletin Service in your inbox=20
  2. Click the "Mark as safe" link=20
  3. Add to your = Safe List=20

    Mark Sender as Safe

    Attachments,=20 pictures, and links in this message have been blocked for your = safety.=20 Show content

    circulation - Petroleum News\' = News=20 Bulletin Service

    From: =  =20   You may not know this sender. Mark=20 as safe | Mark as unsafe
    Sent: Thu 6/14/07 12:00 AM=20

  1. Click "Show content" to view the body of the email if it = contains=20 images and HTML=20
  2. Click "Mark as safe"=20
  3. circulation will now be added to your list = of "Safe=20 senders"

Manually Add to Safe List

  1. Click "Options" in the upper right corner of your Hotmail = screen=20
  2. In the Body of the page under "Junk e-mail" click the link = "Safe and=20 blocked senders"=20
  3. Click the link "Safe senders"=20
  4. Enter the email address=20 ""=20
  5. Click "Add to list"

    Gmail back = to=20 top

    To make sure email gets delivered to your inbox, you must add = the email=20 address to your = contacts=20 list.

    1. Click the drop down arrow next to "Reply" in the upper right = side of=20 your inbox screen.=20
    2. Click the "Add circulation to Contacts = List" from=20 the list that appears.=20
    3. You will now see circulation appear under = the link=20 "Contacts" on the left side of the page.=20
    4. Click the link "Contacts" and the in the "Search Contacts" = form=20 field.=20
    5. Now you can select to move circulation to a contact list of = choice=20 and edit any details.

    Outlook 2003 (or higher) back = to=20 top

    Because of the various email platforms that can work with = Outlook, it=20 is tricky to tell you how to recieve all email to your Outlook = inbox. We=20 can tell you, however, how to make sure you can see all the emails = you=20 receive as they were intended to be seen - with images. If a = company is=20 not in your address book or "Safe Sender" list, your HTML images = will not=20 display.

    To have HTML display correctly, users can:=20

    • Change their automatic download settings=20
    • Add sender to your address book=20
    • Add your email or domain to their approved sender list =

    To change settings:

    1. Right click on a non-displaying image in an HTML email=20
    2. Choose "Change automatic download settings" option=20
    3. When the popup comes up, uncheck the first box in the list = that says=20 "don=92t download pictures or other HTML content automatically=20
    4. Click "OK"

    To add sender to address book:

    1. Open the email=20
    2. Right click on the from address=20
    3. Choose "Add to contacts" option

    To add domain to safe sender list:

    1. Right click on a non-displaying image in an HTML email=20
    2. Choose "Add the domain to the safe sender list" option =

    If you are not receiving email at Earthlink, there are two = actions you=20 can take.

    1. Check "Suspect Email" folder=20
    2. Add to your address book

    With Earthlink, if you have SpamBlocker turned on, suspect = messages are=20 automatically send to your Suspect Email folder if the domain is = not in=20 your address book.=20

    Suspect Email Folder

    1. While in the "Suspect Email" folder, if you see=20 circulation...=20
    2. Select the "Move to Inbox and Add Contact" option from the = pull down=20 menu.=20
    3. This will add = to your=20 Address Book for future email delivery assurance.

    Address Book Inclusion

    1. Open the email.=20
    2. Click "Add to Address Book" in the email header.=20
    3. Use the "Address Book Editor" to verify the sender's contact = details=20 and click "save."=20
    4. Fill in as = the email=20 address of the sender.=20
    5. Any mail sent with the same domain (right of the @ sign) = will now be=20 delivered to your Inbox.

      AT&T back = to=20 top

      1. Open the email message from the sender you want to add to = your=20 address book.=20
      2. Click on the "Save Address" link (below) next to the "From = Address.=20
      3. Check the "Add to Contacts" box (below) and click "Save. =

      Comcast back = to=20 top

      1. Click on the [Save = Address]=20   link at the top of this message (it's next to From = Address).=20
      2. For the field titled First Name, please enter=20 circulation=20
      3. Then click Save Entry and you're all done.

      BlackBerrys back = to=20 top

      1. Scroll up to the message header=20
      2. Get to the field where their name is listed, click the = Berry=20 button and then click Show Address=20
      3. Select and copy that = to the clipboard=20
      4. Go into Address Book and find the user=20
      5. Select Save=20
      6. Click to edit it, and then click the Berry button to add = another=20 email address=20
      7. Paste it in and click Save

      Mozilla Thunderbird back = to=20 top

      1. Click the Address Book button=20
      2. Make sure the Personal Address Book is = highlighted=20
      3. Click the New Card button. This will launch = a New=20 Card window that has 3 tabs: Contact, Address and Other=20
      4. Under the Contact tab, copy and paste the = "From"=20 address, into the = email=20 dialogue box=20
      5. Click OK

      Norton AntiSpam back = to=20 top

      1. Start up Norton AntiSpam=20
      2. Click the Status & Settings tab=20
      3. Click AntiSpam=20
      4. Click Configure=20
      5. Click Allowed List tab=20
      6. Click Add button=20
      7. In the 'Email Address' box, enter=20
      8. Click OK=20
      9. Click OK

      Trend Micro back = to=20 top

      If you received an email message that was incorrectly moved to = the Spam=20 Mail folder by the Anti-Spam Toolbar you can prevent this from = occuring in=20 the future.

      The Anti-Spam Toolbar detects spam by looking for certain = keywords in=20 the email's subject or body and matching it with the anti-spam = pattern=20 file. Occasionally, it may detect what you consider legitimate = email as=20 spam.

      To prevent this from occurring you can do either of the = following:

      • Add the sender to the list of Approved Senders=20
      • Decrease the Spam Email Filter Strength

      Note: You can also select the email and click = Not Spam=20 to report it to Trend Micro. However, this feature serves only as = a=20 reference when we develop our spam database, and it may not have = an effect=20 on how the toolbar detects spam.

      Add the sender to the list of Approved Senders

      1. Open Microsoft Outlook or Outlook Express.=20
      2. Click the Spam Mail folder then select the legitimate email = detected=20 as spam.=20
      3. Click Approve Sender on the toolbar.=20
      4. Click Yes when the confirmation message appears.

      Decrease the Spam Email Filter Strength

      1. Open Microsoft Outlook or Outlook Express.=20
      2. Click Trend Micro Anti-Spam then click Settings.=20
      3. On the Spam Filter tab, move the slider bar to select a = lower filter=20 strength.=20
      4. Click OK to save your settings.

      McAfee Spamkiller back = to=20 top

      1. Select Friends from the McAfee SpamKiller sidebar.=20
      2. Click Add a friend.=20
      3. Make sure All users at a domain is selected under Friend = type:=20
      4. Type the domain name you want to whitelist under Address:=20
      5. To whitelist all our newsletters, type
      6. Optionally, enter a circulation to help you = recognize the domain under Name:=20
      7. Click OK.=20
      8. Click OK.

      Barracuda Networks back = to=20 top

      The Barracuda Spam Firewall is a popular spam filtering = solution.=20 Barracuda uses several algorithms and processes to determine = whether=20 emails are spam. Occasionally, it will mark a legitimate message = as spam.=20 There are two methods to whitelist email senders so that the = firewall will=20 not quarantine future email.

      Whitelist Quarantined Senders

      1. Open your email client. Barracuda should send you a summary = each day=20 listing quarantined items. Choose the most recent Barracuda = email=20 message.=20
      2. Locate the email from circulation and the = sender=20 email address = that you do=20 not want quarantined in the future. Click on the word = "Whitelist," which=20 is in green print to the right of the email title. This will = open your=20 list in a web browser.=20
      3. Click the box to the left of the email that you would like = to=20 whitelist. At the top of the page, click "Whitelist." Barracuda = will not=20 block or quarantine the sender whose email address appears on = the=20 whitelist.

      Whitelist Senders and Domains

      1. Open your web browser. Navigate to your company's Barracuda = firewall=20 homepage.=20
      2. Click on the "Block/Accept" tab.=20
      3. Choose "Sender Domain Block/Accept." Enter the domain name = from=20 to whitelist. For = example, you can enter to allow all AOL addresses. You = may enter=20 a comment to remind you why you allowed this domain. Click = "Add."=20
      4. Click your mouse on the "Email Sender Block/Accept" tab. = Enter the=20 email address of an individual sender that you want to = whitelist, such=20 as "" Include a = comment.=20 Click "Add." In the future, Barracuda will not block emails from = this=20 sender.

      Cloudmark SpamNet back = to=20 top

      1. Select Cloudmark | Options... from the Cloudmark SpamNet = toolbar in=20 Outlook.=20
      2. Click Advanced.=20
      3. Go to the Whitelist tab.=20
      4. Click the Add button.=20
      5. Type:
      6. Click OK.=20
      7. Click OK.=20
      8. Click Yes.=20
      9. Click OK.

      Mailblocks back = to=20 top

      1. Click the Addresses tab.=20
      2. Click New.=20
      3. Type:
      4. Make sure 'Accept Mail From This Address' is selected under=20 Receiving Options.=20
      5. Uncheck 'Display in People Picker' under Other options.=20
      6. Click Submit.=20
      7. Click OK.

      MailShield back = to=20 top

      1. Click Friends from the toolbar.=20
      2. Click Add.=20
      3. Type:
      4. Click OK.

      MailWasher back = to=20 top

      1. Click Tools, then Blacklist & Friends.=20
      2. Click Add... on the right, the Friends list side.=20
      3. Make sure Plain email address is selected.=20
      4. Type:
      5. Click OK.=20
      6. Click OK.

      Oddpost back = to=20 top

      1. Check your 'Probably Spam' folder.=20
      2. If you see that Petroleum News\' News Bulletin=20 Service was incorrectly filtered out=20
      3. Select it Click the 'Move to Inbox and Mark as Not Spam' = button.=20

      SpamAssassin back = to=20 top

      1. Add the following entry to your user_prefs file, which is = found in=20 the .spamassassin subdirectory on your web/mail server=20
      2. whitelist_from =
      3. Save the user_prefs file or move the updated copy to your=20 .spamassassin subdirectory.

      SPAMfighter back = to=20 top

      Highlight the email from circulation with the = email=20 address to = Whitelist.

      Click "More" in the SPAMfighter Toolbar and select = "Whitelist".

      Here you can choose if you want to Whitelist the email address=20 or the whole = domain.

      To be sure that all emails from people in your Outlook contacts = get=20 through to you, you can import and Whitelist them.

      To do this, follow these steps:

      1. Click "More" in the SPAMfighter toolbar.=20
      2. Then "Options"=20
      3. Then "Filter settings"=20
      4. Then "Blacklists & Whitelists"=20
      5. Then "Whitelist email address"=20
      6. Then "Import".=20
      7. Select your 'Address Book' and click on "Check all"=20
      8. Click "Add"=20
      9. Click "Apply"

      If you get a pop-up box offering you to upgrade to SPAMfighter = Pro it=20 is because you have exceeded the limit of 100 addresses. You can = fix this=20 by buying SPAMfighter Pro or by deleting some of the addresses in = your=20 Black/White list. If you want delete addresses, please go to:

      1. Click More" in the SPAMfighter toolbar.=20
      2. Then "Options"=20
      3. Then "Filter settings"=20
      4. Then "Blacklists & Whitelists"

      ChoiceMail back = to=20 top

      1. Open ChoiceMail=20
      2. Click on the Senders tab=20
      3. Choose "Approve another Sender"=20
      4. Type in the sender email address=20
      5. Click on OK

      SpamButcher back = to=20 top

      1. Click the Configure button.=20
      2. Go to the Known Senders tab.=20
      3. Click Add under 'Known Good Senders and Recipients'.=20
      4. Type:
      5. Click OK.=20
      6. Click OK.

      Spameater Pro back = to=20 top

      1. Click Filters from the sidebar.=20
      2. Click the Approved Senders tab.=20
      3. Click Add Filter.=20
      4. Type: under = Address.=20
      5. Choose 'Full Email Address' under Address Type.=20
      6. Select Email Domain.=20
      7. Click OK.

      Spam Inspector back = to=20 top

      1. Select Spam Inspector=20
      2. Then 'Manage Friends List' from either the Spam Inspector = toolbar or=20 from the Outlook menu.=20
      3. Make sure Email is selected under 'Add a New Friend'.=20
      4. Type:
      5. Click the >> button.=20
      6. Click Close.

      Spam Interceptor back = to=20 top

      1. Follow the Trusted link under > Authentication Lists.=20
      2. Enter the email address:=20
      3. Click Add.

      SpamPal back = to=20 top

      1. Click on the SpamPal system tray icon with the right mouse = button.=20
      2. Click 'Add to Whitelist' from the menu.=20
      3. Type:
      4. Click Add.

      Spam Sleuth back = to=20 top

      1. Select File, then Configure.=20
      2. Go to the Friends category.=20
      3. Make sure Active is checked.=20
      4. Type: on a = line by=20 itself in the entry field.=20
      5. Click OK.

      Other Spam Filters Not List Above.... back = to=20 top

      If Petroleum News\' News Bulletin Service is = being=20 filtered, try adding = to=20 your Address Book or Contact list.=20

      If messages continue to be sent to your junk folder contact = your ISP or=20 spam filter application support and ask how to whitelist=20

      Generate you own whitelist=20 instructions = here...