Arctic Directory April 2015: Lynden Transport earns highest score of LTL carriers

Lynden Transport earned the top score among Less-than-Truckload carriers in the Western Region in Logistics Management magazine’s 31st annual Quest for Quality Awards. Lynden swept the category, earning No. 1 rankings for on-time performance, customer service, equipment and operations and information technology. Its total weighted score of 53.01 was the highest among all carriers in the national LTL sectors of Western, Northeast, South/South Central and Midwest/North Central. This is the second year Lynden Transport earned the No. 1 ranking for on-time performance in the Western Region.

The Quest for Quality Awards goes straight to the customers, asking shippers to evaluate providers on the following criteria: on-time performance, equipment and operations, value, information technology and customer service. This year the research group received 7,451 total responses - 1,272 more than last year. In order to be a “winner,” a company had to receive at least 5 percent of the category vote. With this year’s award, Lynden Transport has received 18 Quest for Quality Awards.

According to editors at Logistics Management magazine, “Lynden Transport is among the carriers who received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. Those in the Regional LTL sector work tirelessly to manage the onslaught of increased regulation and related operational challenges while maintain top service levels.”